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Privacy Policy

Effective date: October 10, 2026
Version: 1.0

This Privacy Policy explains how Sovereign Sanctuary (“the Sanctuary,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information in connection with our private member area, membership services, community communications, AI-enabled tools, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following information:

Category Examples

Account information, Name, email address, username, password, and membership status. We do not collect or store postal addresses.

Payment information, Membership payment and subscription status. Payment details, including billing addresses and payment-card information, are collected and processed directly by our payment provider. The Sanctuary does not collect or store this information. Membership payment and subscription status. Payment details, including billing addresses and payment-card information, are collected and processed by Wix and/or Stripe, as applicable. The Sanctuary does not collect or store payment-card details or billing addresses.

Member recordsAccess permissions, Orchard titles or allocations, internal membership notes, and communications relevant to membership administration

CommunicationsMessages, feedback, support requests, and content you submit in the member area

Payment informationSubscription status, billing records, and transaction information. Payment-card details are processed by our payment provider and are not stored by the Sanctuary unless expressly stated.

Technical informationDevice type, browser type, IP address, log data, and security-related information

AI feature inputsPrompts, files, messages, and other information you choose to provide when using AI-enabled tools

Please do not provide highly sensitive personal information unless it is necessary and you are comfortable doing so.

2. How We Use Information

We use personal information to:

  • Create, administer, and secure member accounts.

  • Provide member-area access, community features, and membership communications.

  • Maintain internal member and Orchard allocation records.

  • Process membership payments and manage subscriptions.

  • Respond to enquiries, support requests, and feedback.

  • Operate, maintain, improve, and protect the Services.

  • Detect, prevent, and address misuse, fraud, security incidents, or violations of our Terms of Use.

  • Meet legal, accounting, regulatory, or record-keeping obligations.

  • Provide and improve AI-enabled features.

3. Legal Bases for Processing

Where applicable, we process personal information because:

  • It is necessary to provide membership and Services requested by you.

  • You have given consent.

  • We have a legitimate interest in operating, protecting, and improving the Sanctuary.

  • We must comply with a legal obligation.

You may withdraw consent at any time where processing is based on consent. This does not affect processing that occurred before withdrawal.

4. AI-Enabled Features

The Sanctuary may offer AI-enabled tools. Information submitted to these tools may be processed to generate responses and operate the feature.

Do not enter confidential information belonging to another person, sensitive personal data, or information you are not authorized to share.

AI-generated responses may be inaccurate or incomplete and should not be treated as professional legal, financial, medical, mental-health, tax, or investment advice.

5. How We Share Information

We do not sell personal information.

We may share information only where reasonably necessary with:

  • Service providers that support hosting, email, payment processing, technical infrastructure, security, or AI-enabled features.

  • Professional advisers, such as legal or accounting advisers, where necessary.

  • Authorities or other parties where required by law, to protect rights and safety, or to prevent fraud ormisuse.

  • A successor organization in the event of a restructuring, merger, or transfer of the Sanctuary’s operations.

Service providers may access personal information only as needed to provide services on our behalf and subject to appropriate confidentiality and security obligations.

  • Wix, which provides website hosting, member-area infrastructure, and payment-related services.

  • Stripe, which processes payment information and subscription transactions.

6. Member Privacy and Confidentiality

Member-area content, communications, records, and allocation information are intended for authorized use within the Sanctuary.

Members must respect the privacy of others and may not collect, share, publish, or misuse another member’s personal information without permission.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Maintain your membership and provide the Services.

  • Meet legal, accounting, and record-keeping requirements.

  • Resolve disputes and enforce our Terms of Use.

  • Protect the Sanctuary and its members from misuse or security risks.

When information is no longer required, we delete it or anonymize it where reasonably practicable.

8. Security

We use reasonable organizational, technical, and administrative measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No online system is completely secure. You are responsible for protecting your password and account access and for notifying us promptly if you believe your account has been compromised.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of information in certain circumstances.

  • Object to or restrict certain processing.

  • Request transfer of certain information in a portable format.

  • Withdraw consent where processing depends on consent.

  • Lodge a complaint with a relevant data-protection authority.

To make a request, contact us using the details below.

10. Cookies and Technical Data

We may use essential cookies and similar technologies to keep the member area functioning, maintain security, remember settings, and understand technical performance.

Where non-essential cookies or analytics tools are used, we will request consent where required by applicable law.

11. International Processing

Some service providers may process information in countries outside your country of residence. Where required, we will use appropriate safeguards for international data transfers.

12. Changes to This Policy

We may update this Privacy Policy when our Services, legal obligations, or practices change. The current version will be available in the member area or on our website.

Continued use of the Services after an updated policy takes effect means you acknowledge the updated policy.

13. Contact

For privacy questions or requests, contact:

Sovereign Sanctuary
info@sovereignsanctuary.de

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